Owner FAQs
Answers to your common questions
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Why hire Crestworth PM to manage your property?
- We prioritize the owner-tenant relationship and view your property as an investment.
- Our focus on personalized service sets us apart as a smaller company.
- We offer excellent customer service and tailored management.
- We cater to both experienced investors and those new to real estate.
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How long does it take to find a tenant?
- The time to find a tenant depends on market conditions, property price, and location.
- We work to prepare the property for rent and market it aggressively to minimize vacancy.
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When will I receive my money?
- Owners are paid on the 15th of each month.
- Detailed Owner Statements are posted on the same day.
- Access your statements anytime through the online Owner Portal.
- Funds are deposited via ACH to your chosen bank account.
- Year-End statements and 1099-MISC are provided for tax purposes.
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Who is responsible for yard care?
- Yard care responsibility varies by property.
- Initial presentation of the landscape is crucial for showings.
- Tenants may be responsible for ongoing maintenance, providing a baseline.
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Can I choose the tenants?
Fair Housing Laws prevent discrimination in tenant selection based on specific classes. -
Where is the security deposit held?
All tenants' security deposits are held in a trust account managed by Crestworth PM. -
What if a tenant contacts me?
- Our role is to handle tenant communication and minimize owner involvement.
- Direct tenants to contact our office for requests to ensure continuity and peace of mind.